How long does delivery take?

Orders are handmade and usually dispatched within a few days. Delivery to the UK takes 2–4 working days after dispatch. Shipping to the US and Canada takes around 7–15 working days.

Do you ship internationally?

Currently, I ship to the UK, US and Canada. This may change in the future — if you are outside these countries, please get in touch before ordering.

Will I have to pay customs or import duties?

Customers outside the UK are responsible for any customs fees or import taxes charged by their country. These are not included in the item price or shipping cost.

How is the jewellery packaged?

Each order comes in a teal paper gift box with orange tissue paper and care instructions. The box fits into a large-letter postal box for safe delivery, so no extra wrapping is used.

Can I track my order?

UK orders are always sent with tracking. For international orders, tracking depends on the shipping method selected at checkout — the standard cheapest option is not tracked.

What if my parcel doesn't arrive?

If your parcel hasn't arrived after the estimated time, please contact me and I'll help track it or replace it if needed.

Can I send my own skateboard?

Yes — UK only. Please get in touch to discuss details before ordering so we can check your deck, timings and options.

How do I choose the right ring size?

Please check the size guide linked on each ring product page. If you are between sizes or unsure, send me a message and I can help you pick the best fit.

I have sensitive ears or skin — can I wear your jewellery?

Yes. All wooden parts are coated with natural oil, and all earrings come with hypoallergenic findings such as sterling silver, surgical steel, rhodium-plated or stainless steel.

Terms of service

Terms and Conditions

By accessing and using balticdew.com, you agree to comply with the following terms and conditions:

Product Information: We strive to display our products as accurately as possible. However, due to the handmade nature and use of recycled materials, slight variations in color, size, and design may occur.
Pricing: All prices are listed in £ (pounds) and are subject to change without notice.
Orders: We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product or pricing information.
Intellectual Property: All content on this site, including images and text, is the property of Baltic Dew and may not be used without permission.
Limitation of Liability: Baltic Dew shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

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Terms of service